Sales, marketing, and service automation are only the beginning. The most trusted name in CRM delivers the most comprehensive on-demand service—to unlock the value of your customers, for maximum business results and faster time to value.
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The Most Complete CRM On Demand
Siebel CRM On Demand goes beyond basic sales, marketing, and service automation to offer a wide range of features that address the unique needs of your business, including
• Comprehensive and innovative sales, marketing, and service solutions that maximize your business results
• Embedded analytics that provide the insight you need to make better decisions
• A prebuilt data warehouse that helps you quickly analyze complex information through historical analyses (to spot trends over time)
• A built-in virtual contact center that enables you to provide superior sales and service support without the upfront investment in hardware, software, and CTI (computer telephony integration) resources traditionally required to build a contact center
• Industry-specific editions that help you unlock more customer value without
expensive customizations
• Front- to back-office integration that gives you 360-degree views of your customers and their relationship with your organization
Intelligent Data Means Better Decisions
Actionable Insight to Drive Your Business
Customer Service Anytime, Anywhere
Faster Time to Value with Industry-Specific Editions
Seamless Back-Office Integration for 360-Degree Views
