Minerva CRM has developed five concepts. All concepts set up possible frames for different types of cooperation between Oracle/Siebel CRM customers and Minerva CRM. The concepts have a pragmatic approach and focus on optimizing the customers business by using Oracle/Siebel CRM. The starting point for all the concepts is the customers’ situation and combine Oracle/Siebel CRM Best Practices, and Minerva CRM’s insight into the newest possibilities of Oracle/Siebel CRM with Minerva CRM’s ten years of experience with Oracle/Siebel CRM projects.
As standard Minerva CRM offers the following concepts
Trusted Advisor
Trusted Partner
Smart Upgrade
Education and Motivation through Change Management
